Expedio gives telehealth platforms and licensed online pharmacies one stable account for consultations, recurring Rx refills, and prescription orders, with no sudden freezes and no transaction caps. LegitScript-aware underwriting, secure card-on-file billing, and a dedicated account manager in English, Spanish, or Urdu. Powered by Netevia.
Telehealth & online pharmacy Merchant Account · No contracts · EN · ES · UR
Telehealth & online pharmacy Merchant Account · No contracts · EN · ES · UR
24 ghanton tak approval mumkin · High-risk approved · No long-term contracts
Why telehealth platforms and online pharmacies across the USA choose Expedio over aggregators and generic high-risk processors.
Fast approval decisions with a complete file and LegitScript in place, not weeks of back-and-forth.
Multiple acquirers mean more approval paths, so one decision cannot end your business.
Underwriting that expects recurring Rx billing and card-not-present volume, so your funds never get held.
Memberships and refill plans rebill cleanly on secure card-on-file, without being flagged.
Tokenized cards let repeat patients reorder in seconds while their data stays protected.
Month-to-month, transparent pricing, and a dedicated manager in EN, ES, or UR.
It is a high-risk payment account built for businesses that deliver care and dispense prescriptions online, so it processes consultations, recurring refills, and prescription orders without flagging your activity or freezing your funds.
Standard processors are built for simple retail. When they see card-not-present healthcare volume, recurring subscription billing, and refunds tied to prescriptions, their automated systems read it as "unusual" and freeze the account. That is why so many telehealth platforms and online pharmacies are approved quickly, then shut down weeks later, right when patient volume is climbing.
A telehealth or online pharmacy Merchant Account is placed with an acquiring bank that understands the model and expects LegitScript certification, reviewed by a real underwriter. Pricing runs higher than plain retail and a reserve may apply, because the bank is pricing genuine risk, but in return you get stability, the right limits, and a processor that will not panic at how a licensed online healthcare business actually operates. For the wider picture, see our high risk Merchant Accounts guide.
From a single telehealth clinic to national mail-order pharmacies, we place the licensed healthcare businesses that mainstream processors decline.
Consultation fees, virtual visits, and provider platforms on one stable account.
Prescription fulfilment and retail Rx sales with LegitScript-aware placement.
Men's health, women's health, dermatology, and wellness brands that ship prescriptions.
Custom-formulation pharmacies that need clean processing for specialty orders.
Recurring memberships and automatic refill plans billed on secure card-on-file.
National fulfilment operations shipping prescriptions across multiple states.
It is rarely about whether your business is licensed. It is about a model that generic processors were never built to understand.
Almost every payment is online, and standard processors treat high CNP volume as elevated fraud risk.
Subscriptions and prescription refunds raise chargeback exposure that generic systems freeze against.
State boards, the DEA, and card-network rules require LegitScript, which mainstream processors avoid entirely.
Rogue pharmacies gave the whole category a name, so legitimate, licensed operators get judged by it.
Built on Netevia's infrastructure, Expedio delivers the stability and tools that mainstream processors refuse to offer online healthcare businesses.
Underwriting that expects telehealth activity, with limits set to your real volume and ticket size.
Refill plans and membership programs rebill cleanly, without being flagged as unusual.
Tokenized card storage so repeat patients reorder fast while their data stays protected.
Visit fees and prescription orders processed on the same stable account.
From a single co-pay to a large specialty order, your limits fit your real business.
Send secure links for invoices and orders, or key in phone payments from your dashboard.
Ethoca and Verifi pre-dispute alerts plus representment support on recurring billing.
Bank transfers on larger orders and B2B pharmacy invoices to minimise card fees.
A real person who understands telehealth and pharmacy, in English, Spanish, and Urdu.
Online healthcare is regulated at the federal, state, and network level, and your processor should support that, not ignore it. We set you up so your payment trail is always ready.
We work with banks that require LegitScript and help you get placed once certification is in hand.
Placement with acquirers that understand state pharmacy boards and telehealth licensing.
Payment data is tokenized and kept separate from protected health information.
CVV, AVS, 3-D Secure, and device checks sized for subscription and online orders.
A recognisable descriptor so patients know the charge and dispute less.
Open a Netevia banking account and receive qualifying sales the same day.
A complete, consistent file is the single biggest factor in how fast you are approved. Have these ready before you start.
From first call to processing, most of the timeline is preparation. Get the file and certification right and the rest moves fast.
Tell us your volume, ticket range, licensing, and any history of shutdowns. We tell you honestly if we can place you.
ID, business and healthcare licensing, LegitScript, a voided check, and any processing statements.
We match you to an acquiring bank with real appetite for telehealth and pharmacy, out of 10+ relationships.
Gateway and recurring billing configured, test payments run, and you are taking cards, commonly within 24 hours.
High-risk pricing is higher than standard retail, and any processor who pretends otherwise is hiding something. Here is the full picture, all quoted in writing.
| Element | What to expect |
|---|---|
| Processing rate | High risk, based on your volume and ticket mix |
| Per-transaction fee | Disclosed upfront, no surprises |
| Rolling reserve | May apply; percentage and release schedule stated in writing |
| Setup fee | Often waived or negotiable |
| Contract | Month-to-month, no long-term lock-in |
| chargeback fee | Per dispute, disclosed before you sign |
The only fair way to compare processors is your effective rate. Learn how to calculate it in our guide to credit card processing fees, and how holds work in rolling reserve explained.
Expedio supports all major card networks plus bank-debit and remote payment tools, with no additional setup fees.
Online checkout, recurring billing, and dashboards. We provision the right tools for how your telehealth or pharmacy actually sells.
Gateway included with qualifying Merchant Accounts. Integration assigned based on business type and volume.
Most processors were not built for online healthcare. See why telehealth platforms and pharmacies across the USA switch to Expedio.
| Feature | Expedio Payments | PayPal | Stripe | Generic High-Risk |
|---|---|---|---|---|
| Telehealth & pharmacy account | Yes, category-aware | Restricted | Restricted | Sometimes |
| No sudden freezes | Yes, stable underwriting | No | No | Varies |
| Recurring & subscription billing | Yes, built in | Limited | Yes | Varies |
| LegitScript-aware placement | Yes | No | No | Rarely |
| High-ticket support | Yes, disclosed limits | Limited | Limited | Varies |
| usi din funding | Yes, via Netevia | No | No | No |
| Dedicated account manager | Yes, named contact | No | No | Rarely |
| Spanish & Urdu support | Native speakers | No | No | No |
Expedio is an authorised Netevia partner. You get enterprise payments infrastructure with personal, concierge-level service.
Banking services provided by Sutton Bank, Member FDIC. Deposits FDIC-insured up to $250,000.
The language underwriters and processors use, in plain English, so you can navigate approval with confidence.
Expedio provides dedicated telehealth and pharmacy account managers in English, Spanish, and Urdu, so you can grow in the language you are most comfortable in.
All telehealth and pharmacy Merchant Services, applications, onboarding, and support available in English, with a USA-based account manager.
Procesamiento de pagos para telesalud y farmacias en línea con soporte completo en español y gerentes de cuenta nativos.
South Asian telehealth and pharmacy business owners can work with Expedio entirely in Urdu. Pakistani and South Asian entrepreneurs are a community we serve.
Practical, honest resources on getting approved, controlling costs, and keeping your account open.
What the label means, what you pay, and how to Approval Hasil Karein when mainstream processors say no.
Read the guide → PricingInterchange, markup, and every fee on your statement, plus how to spot overpaying.
Read the guide → ApprovalThe real reasons merchant applications are declined and the steps to Approval Hasil Karein.
Read the guide → ReservesWhat a reserve is, when the money comes back, and how to shrink or remove it.
Read the guide → DisputesUnderstand why disputes occur and how to prevent them before they hit your ratio.
Read the guide → InsightsHow innovation, security, and customer confidence are shaping payments.
Read the guide →Most accounts are approved within 24 hours once licensing and LegitScript are in place. Complete the form and your dedicated account manager will call you back within one business day, in English, Spanish, or Urdu.
Fill the form at the top of this page. Your account manager calls within one business day.
Telehealth founders and pharmacy owners ask us these every day. Here are honest answers.
This page is general information, not legal, medical, or financial advice. Telehealth and online pharmacies are regulated at the federal, state, and card-network level, and underwriting terms, rates, reserve requirements, and certification rules vary by provider, licensing, and location. Approval is subject to underwriting. Confirm current terms with Expedio and your acquiring bank.
No long-term contracts. One account for consultations, recurring refills, and prescription orders, from a team that understands online healthcare.
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